At Wallside Windows, our family-owned Michigan business has always relied on our strong customer relationships. We wouldn’t have 76 years of experience here at The Factory if it weren’t for the high-quality work we do and the trust we foster among our customers.
“While that relationship and your referrals have always been meaningful to us here at the office, in the Factory and on the job, it feels even more important when we receive your feedback today,” said Adam Blanck, chief of staff.
The past four months have challenged us all, and even in light of the changes we’ve implemented to ensure safety for our customers and employees, we consistently receive high marks on unbiased review sites like Guild Quality. In fact, all customer satisfaction categories are ranging from 92 percent to 98 percent. That’s an A average!
Our highest marks seem to fall in places like “Easy to Work With,” “Sales Knowledge” and “Quality Materials.” Since March 15, 2020, Wallside Windows has mostly earned five out of five star – perfect – reviews.
Mary C. of South Lyon wrote: “I am a repeat WALLSIDE Windows customer. Wallside Windows provides an excellent product, service and warranty. I highly recommend them.” On April 2, 2020, Stacy R. from Burton, Mich. said: “It looks beautiful and seems as if the house is a lot warmer. I anticipate lower bills next winter. They look beautiful and it is nice to open up the windows on warmer days.” And on April 14, Donald G. of Oxford told us he was “very satisfied with the windows.”
While not every job is perfect, we do earn 92 percent when it comes to solving problems. And that shows we do all we can to provide the best outcome. That’s nothing new at Wallside where we say we’re most preferred, most referred.
And now, during the COVID-19 pandemic, we are still working hard to provide the best quality, service and experience for our customers. Replacing your home’s vinyl windows doesn’t have to wait.
To find out more about us or receive a free estimate for window replacement, please visit WallsideWindows.com/estimate or call 1-800-521-7800.